Warranty Service Request
At LTI, we proudly stand behind the products we build and back them with a competitive warranty. And best of all, we don’t charge for our warranty.
Warranty information is included with the delivery of your product. If you have misplaced this information, you can find it here. If you have warranty requests, complete the Warranty Request Form below and someone from our team will be in touch with you.
All LTI equipment is covered with a 1-year parts and labor warranty, excluding:
- QuickSwitch, TempestAir and ThermalWell technologies have a 2-year parts and labor warranty.
- All K-12 market segment purchases include a 2-year parts and labor warranty and 5-year compressor parts only warranty.
- All self-contained refrigeration equipment comes standard with a 5-year compressor parts only warranty.
- All SpecLine by LTI fiberglass bodies are fully warranted against defects in materials or workmanship for a period of five years.
- Other extended warranties are available for purchase at time of sale.
- Other components are warranted for one year from the date of purchase by the original user and only to the original purchaser provided it is installed and operated in accordance with the instructions supplied with the unit.
- Warranty period commences with the date of installation, or six (6) months from date of shipment from factory, whichever is sooner.
- Warranty covers all products used in United States and Canada.
- The warranty includes travel time to location, not to exceed 100 miles round trip, or two hours total travel time.
LTI foodservice equipment, unless otherwise indicated, is fully warranted by the manufacturer against defects in materials or workmanship for a period of one year from the date of purchase by the original user and only to the original purchaser provided it is installed and operated in accordance with the instructions supplied with the unit.
If you’re interested in an extended parts and labor warranty or additional information, please contact our Warranty Department.
Warranty Request Form
Complete and submit the form below.